Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5484) , Team Leader (1848) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (960) , Customer Service Agent (749) , Customer Service (641) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (588) , Content Moderator (551) , Assistant Manager (537) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1272 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1123 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1122 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 870 reviews)); "Good company and good environment for freshers as per company requirements" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2953 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2052 reviews)); "Low pay and quite stressful" ((in 1225 reviews)); "Bad Managers to work with" ((in 511 reviews)); "Extended working hours" ((in 337 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

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3.9

76% would recommend to a friend

(44,708 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,708 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

2.0

Jul 17, 2013

Wanted more, wish it were better-3 years of my life gone

Account manager/partner account manager

Recommend

CEO approval

Business Outlook

Pros

Good local management(they try), good people to work with, great sales team. This was a fantastic job when I was hired by Encover, Concentrix purchased Encover after I had been with the company for about 1 year then things went downhill fast.

Cons

concentrix upper management couldn't care less about the individual. I honestly believe that they think that employees are monkeys in seats and can be replaced at will. Changed teams because they lost an account and I took a 12,000 per year pay cut and nobody cared. Had to find another job just to pay the bills. Was promised management opportunities and something always stood in the way.

5.0

Jul 5, 2013

Great launchpad for your career.

Qa specialist/analyst

Recommend

CEO approval

Business Outlook

Pros

This company knows how to take care of its employees. Competitive salary, great benefits and lots of training opportunities. Health and dental insurance is covered, and the company even provides emergency loans for some of its employees.

Cons

Call-center culture allows for strong competition even among colleagues. During my stay, I was criticized a lot for not having a college degree despite my contributions and tenure in the company. Though health insurance is provided, the company lacked a counselor, which would have helped deal with the stress that comes with such a competitive environment.

1.0

Jun 12, 2013

Executives are the only ones that make money

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can get away with anything

Cons

-You have to work at Concentrix -Executives only hire their friends -Low Pay

Viewing 44656 - 44658 of 44,708 Reviews

Jobs at Concentrix

Atención a clientes vía chat- Aerolínea | Matutino | Modalidad presencial

Primer empleo en Aerolínea | Atención a Clientes | No ventas

Atención a Clientes – Campaña Aerolínea | Sin Experiencia | Pagos Semanales

Ejecutivo/a telefónico | Descanso Domingo | Pagos semanales

Team Leader, Operations

Ciudad de México

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