Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5483) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (960) , Customer Service Agent (749) , Customer Service (640) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (590) , Content Moderator (551) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1250 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1144 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1124 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 889 reviews)); "Good and very good environment" ((in 861 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2967 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2032 reviews)); "The pay is low and not enough for inflation" ((in 1206 reviews)); "Extended working hours" ((in 333 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

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3.9

76% would recommend to a friend

(44,711 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,711 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Sep 6, 2011

Joke? I think not.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people I work with are like a family to me. We all try hard to look out for each other and make sure that everyone is taken care of.

Cons

The center is dirty. The management is so far past a joke that it is not even funny. The pay is below par. There is no growth opportunity. The center is run like a 3 ring circus. The benefits package is pathetic for the most part.

3.0

Jul 28, 2011

It is good

Licensing specialist

Recommend

CEO approval

Business Outlook

Pros

Provides a good opportunity for freshers..

Cons

Most of the times we will not be able to get in touch with the management..

1.0

Jun 29, 2011

I felt like Bill Murray in the movie Groundhog Day

Telephone account manager

Recommend

CEO approval

Business Outlook

Pros

- Develop sales experience - Sometimes randomly got a bonus for hitting certain call metrics - Lots of interesting and friendly people to work with - Managers were encouraging and friendly to work with - If you can read a script your hired

Cons

- Kept Badgering the same clients day after day saying the same script. - Bonus structure changed monthly - Irritated customers complaining of constant calls - Required to make at least 96 calls a day with some reps only having a total of 600 clients meaning they would call customers once a week selling the same products - Had to read a script which limited ability to be a true sales person - If a customer orders office supplies once a year there is no need to call them once a week.

Viewing 44704 - 44706 of 44,711 Reviews

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