Item: Concentrix
Rating: 3
Author: Technical Lead

Question 1

Does Concentrix pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at Concentrix?

Accepted Answer

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

Question 3

What are the top reviewed jobs at Concentrix?

Accepted Answer

Customer Service Representative (5506), Team Leader (1840), Agente De Atendimento (1637), Customer Service Advisor (1429), Customer Service Representative (CSR) (1290), Advisor (961), Customer Service Agent (742), Customer Service (643), Technical Support Engineer (643), Technical Support (622), Operations Manager (588), Content Moderator (553), Assistant Manager (537), Customer Advisor (431), Sales Advisor (404)

Question 4

What are the pros of working at Concentrix according to real employee reviews?

Accepted Answer

"work from home and its good" ((in 1255 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1110 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

Question 5

What are the cons of working at Concentrix according to real employee reviews?

Accepted Answer

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2947 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2079 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

Question 6

What are employees saying about Concentrix layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

Question 7

What are the top reviewed Concentrix locations?

Accepted Answer

Ciudad de México, Mérida, Chihuahua, Querétaro, Guadalajara, Ciudad Obregón, San Luis Potosí, León, Monterrey, Puebla, Coatepec, Hermosillo, Aguascalientes, La Paz

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