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      Concentrix

      Engaged Employer

      Concentrix Customer Service Representative CSR reviews

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      3.9

      74% would recommend to a friend

      (1,206 total reviews)
      avatar

      Chris Caldwell

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      Customer Service Representative (CSR) employees have rated Concentrix with 3.9 out of 5 stars, based on 1,206 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      Sep 5, 2020

      Personal Experience

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Good for starters or for those who have no experience in cce. The application process may be a bit easier than other accounts. • Good environment and management. If you're looking for a sense of peace and comfort this can be a good place to go. Management is very approachable .(atleast depends on my account) • Shuttle service allocation • Strict implementation of security.

      Cons

      • There may be events where hygiene is not properly implemented. CR is unmaintained, broken bidets and tissue is always at scarce. Pantry in BLDG M is occasionally occupied. It would have been better if there's atleast a pantry allocated in each of the floor as sometimes it is being populated which may create a huge imbalance and transmission of covid. • Quarters is so scarcely equipped, at times the quarters is a mess. • No room for fun and exercise nor a room allocated for hobby. Could have been better if company can provide a room which promotes leisure activities.

      Viewing 1198 - 1200 of 1,206 Reviews
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      Concentrix reviewsConcentrix Customer Service Representative (CSR) reviews

      Glassdoor has 57,420 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.