Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5482) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (959) , Customer Service Agent (749) , Customer Service (640) , Technical Support Engineer (635) , Technical Support (622) , Operations Manager (590) , Content Moderator (550) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1250 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1144 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1124 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 889 reviews)); "Good and very good environment" ((in 861 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2967 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2032 reviews)); "The pay is low and not enough for inflation" ((in 1206 reviews)); "Extended working hours" ((in 333 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

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3.9

76% would recommend to a friend

(44,711 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,711 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

5.0

Jun 9, 2025

Excellent Company to work

Sr supervisor, training

Recommend

CEO approval

Business Outlook

Pros

- Great communication - Transparency and visibility on the processes - Quick growrh opportunities

Cons

- It would be amazing to move to the nwe site in Merida!

Concentrix Response

Gracias por dejarnos tu comentario. Tomamos en cuenta cada experiencia que nos comparten y aquí estaremos para leerte.

4.0

Jun 9, 2025

Concentrix Review

Client trainer ii

Recommend

CEO approval

Business Outlook

Pros

- There is evidence of improvement - There is communication - Great job environment and team work

Cons

- wage has remained the same since I started - Sometimes it feels like progress is really slow

Concentrix Response

Gracias por tu feedback honesto sobre los aspectos positivos y las áreas de oportunidad en el equipo. Estamos comprometidos con crecer e ir en la dirección correcta. Tus sugerencias sobre cómo mejorar como empresa nos sirven muchísimo. Valoramos que nos digas qué funciona y qué debemos ajustar.

3.0

Jun 9, 2025

Good vision

Team lead

Recommend

CEO approval

Business Outlook

Pros

There’s improvement to be made talking about management, however the culture is clear and has a promising future for new cities

Cons

The culture needs to be taught with upper management being the frontline of it

Concentrix Response

Gracias por compartir algunos de los pros y los contras que ha experimentado en el equipo. Intentamos constantemente aprender, crecer y seguir avanzando en la dirección correcta. Dicho esto, gracias por brindarnos formas específicas en las que podemos ser una mejor empresa para trabajar. ¡Significa mucho que se haya tomado el tiempo de informarnos sobre lo que funciona y lo que no!

Viewing 13 - 15 of 44,711 Reviews

Jobs at Concentrix

Atención a clientes vía chat- Aerolínea | Matutino | Modalidad presencial

Primer empleo en Aerolínea | Atención a Clientes | No ventas

Atención a Clientes – Campaña Aerolínea | Sin Experiencia | Pagos Semanales

Bilingual Administrative Assistant - Mérida

Mexico

View job

Team Leader, Operations

Ciudad de México

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Excellent Company to work

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Good vision

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