Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5494) , Team Leader (1843) , Agente De Atendimento (1633) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (744) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1261 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1107 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1089 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 904 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2958 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2053 reviews)); "Pay was low Difficult to know what job you will be working on until you accept the job offer" ((in 1234 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 337 reviews)); "Extended working hours" ((in 335 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Ciudad de México , Mérida , Chihuahua , Querétaro , Guadalajara , Ciudad Obregón , San Luis Potosí , León , Monterrey , Puebla , Coatepec , Hermosillo , Aguascalientes , La Paz

Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Nov 4, 2019

Worst company ever

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You can work at home.

Cons

They’re extremely disorganized. Their training is poor and they often provide equipment that doesn’t work. Their tech support is also awful so you could spend weeks getting help with a five minute problem. My paychecks were wrong. I asked for a day off and was ignored. I was told I was getting a certain schedule and couldn’t work during certain hours but then was given the hours I couldn’t work at the last minute. They also take weeks to get back to you if you have any problems. Often their trainers are disrespectful. They do not help with disability accommodations.

3.0

Sep 9, 2019

It's A Job

Technical support advisor

Recommend

CEO approval

Business Outlook

Pros

Work at home. They provide you with equipment and training. You get bonuses if you try hard. No script, you can talk as long as you want with your customer.

Cons

The system that we use is a joke. We used to have an app that would let us guide our customers by logging to their phone screen but it has been months and that app is not working, it's like the blind leading the dumb blind. Team managers will instruct you on something that they have never even tried themselves before, if you put them on the phones and ask them to apply the script that they construct, they will sound stupid. Training is too short, and nesting is a joke. They will push you in the water and barely save you, either you will want to learn how to stay afloat or quit because you're not getting the help that you need. And the salary is too low for the work we do. This is a very emotionally draining job so if you're "dead inside" like me, you will really enjoy working here.

Concentrix Response

6y

We never enjoy hearing that a member of our Concentrix family is dissatisfied with their experience here, particularly in regards to our training or technology. So we really appreciate you bringing these honest concerns to our attention and we share feedback monthly. If there's anything else we can do to help alleviate your fears or concerns, please don't hesitate to contact us directly. Your happiness is important!

2.0

Apr 2, 2019

Treats employees like children

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

with few exceptions, delivers the paycheck on time and correctly.

Cons

Constant negative feedback - I'm in the top quadrant for performance and reliably show up for work everyday. I'm constantly threatened with being written up for any possible reason

Viewing 202 - 204 of 44,680 Reviews

Jobs at Concentrix

Representante Senior, Relaciones Laborales y Ocupacion

Ciudad de México

View job

Team Leader, Operations

Ciudad de México

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Gerente de Operaciones – Call Center (Español | Sector Financiero/Seguros)

Agente CDMX - Semibilingüe

Ciudad de México

View job

RTA – Real Time Analyst (Call Center | Español)

Concentrix

Concentrix reviews

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Worst company ever

It's A Job

Treats employees like children

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