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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,680 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.7

      Work/Life balance

      3.7

      Senior management

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      3.0
      Nov 15, 2018

      Fraud Tier 2

      Special handling tier ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money they pay, this is the only thing I am grateful for.

      Cons

      Pretty much everything, If you struggle at all or have a disability, they help you for a bit, but then exile you to tier 1. I still get the same pay, but it's not fair how they do things. If you don't belong to their little "click" of friends they wont even think about considering you to advance, so I would say they discriminate.

      3.0
      Nov 1, 2018

      Sales Associate II

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The flexibility to work with you whenever you needed help. I was a college student who worked part-time and went to school full-time. In the span of two years working with Concentrix, I worked with Comcast Billing and then Comcast SMB interactions with technical issues. Overall, their flexibility and pay were manageable for a individual seeking a job in ANYTHING.

      Cons

      However, there are cons to working here which upsetting me. -The management is terrible. You must ask in advance, and when I mean in advance I mean 2-3 weeks in advance. I submitted my PTO for 1 day so I could study for my final and then take my test. Lost all record of me taking a leave off and was given a warning. -Since you are working at a call center, the majority of the calls want their problems to be fixed immediately when you could not. You will be yelled at for their bills being high, their box not working, but you will receive kind-hearted calls. -There is no free-time when you are taking calls so when you helped a customer another call is waiting for you. Constantly! -The time system where you accumulate points for being late or absent can take a great toll on you. If they want you to come, they will get after you.

      1.0
      Sep 18, 2018

      Run Away From This One!

      Onstar technical advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid Training, can't think of any other pros.

      Cons

      Issues getting promised incentives, problems getting 6 month and year raises, problems getting backpay. The BIGGEST AND MOST TROUBLING ISSUE IS BEDBUG INFESTATIONS! The other reviewers were NOT lying, I wish I would have listened! JUST PLEASE RUN FROM THIS FAST!!!!

      Viewing 208 - 210 of 44,680 Reviews
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      Glassdoor has 57,414 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.