Concentrix reviews

It's a shame, the training is actually decent with trainer's who actually live and breath concentrix but also the client. You actually form a solid bond with those around you. Come the end of the training, let's smash that bond, split you up and let's never talk of the Concentrix values you've been taught. It actually frightens me that people are told to take less time in a tea or meal or screen based break (like going to the bathroom) so they can read emails and respond than doing so whilst they are on the phone to a customer. The quality of work that these Service Officer's have to do deserves better than that when helping those of the most vulnerable in our community. This is a private company at the end of the day trying to do what public servants can do on 30-50% of the normal wage.

Inexperienced senior management, with a lack of understanding on how to manage business change. Changes to the way the business operates aren't clearly communicated and impacts aren't greatly understood until its too late. Slow to react to employee feedback, leaving employees feeling they have no voice or value. Great people are choosing to leave as the morale of the teams plummets.