Is Concentrix a good company to work for as a Associate, Real Time Management?

Associate, Real Time Management professionals working at Concentrix have rated their employer with 4.3 out of 5 stars in 107 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Associate, Real Time Management Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Associate, Real Time Management interview questions at Concentrix .

Does Concentrix pay Associate, Real Time Management employees well?

Associate, Real Time Management professionals rate their compensation and benefits at Concentrix with 3.7 out of 5 stars based on 107 anonymously submitted employee reviews. This is 2.7% better than the company average rating for salary and benefits. Find out more about Associate, Real Time Management salaries at Concentrix.

How happy are Associate, Real Time Management professionals working at Concentrix?

88% of Associate, Real Time Management employees at Concentrix would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Associate, Real Time Management professionals have also rated Concentrix with a 3.9 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1255 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1110 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 856 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2947 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2079 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 322 reviews))

Concentrix Associate, Real Time Management reviews

4.3

88% would recommend to a friend

(107 total reviews)

Chris Caldwell

93% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (107 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Associate, Real Time Management employees have rated Concentrix with 4.3 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most Associate, Real Time Management professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Associate, Real Time Management professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

107 reviews

5.0

Nov 21, 2024

Pros and cons

Workforce real time analyst

Recommend

CEO approval

Business Outlook

Pros

Good training and nc teammates

Cons

Need to upgrade computer and increase salary of loyal employee

5.0

Nov 20, 2024

Good place to work

Real time analyst

Recommend

CEO approval

Business Outlook

Pros

Great place to work for starter

Cons

Face pace environment, but yet more things can be learned

Concentrix Response

1y

Thank you for taking the time to share your thoughts on what we're doing well and what we can do to improve. Reviews like this give us insight into what game-changers really need from us. Before we go, we'd like to say thank you for your time on the team! It means so much to us.

5.0

Nov 20, 2024

Excellence in Service and Employee Growth

Real time analyst

Recommend

CEO approval

Business Outlook

Pros

1. Career Growth Opportunities: Clear pathways for advancement and skill development. 2. Comprehensive Training: Excellent onboarding and continuous learning programs. 3. Supportive Work Culture: Inclusive, diverse, and employee-focused environment. 4. Competitive Benefits: Attractive salary, incentives, and health perks. 5. Global Exposure: Opportunities to work with international clients and teams. 6. Work-Life Balance: Flexible schedules and wellness initiatives. 7. Recognition Programs: Acknowledgment and rewards for high performance. Concentrix Malaysia is an ideal workplace for those seeking growth, innovation, and a collaborative culture

Cons

1. High Workload: Fast-paced environment with demanding targets, especially in customer service roles. 2. Shift Work: Irregular hours or night shifts may impact work-life balance for some. 3. Stressful Deadlines: Tight schedules and pressure to meet KPIs can be challenging. 4. Limited Autonomy: Roles may involve strict adherence to processes and scripts. 5. Career Growth Pace: Advancement opportunities may take time depending on the department. While Concentrix Malaysia offers significant benefits, the dynamic nature of the industry requires resilience and adaptability.

Concentrix Response

1y

Thank you for taking the time to share your thoughts on what we're doing well and what we can do to improve. Reviews like this give us insight into what game-changers really need from us. Before we go, we'd like to say thank you for your time on the team! It means so much to us.

Viewing 25 - 27 of 107 Reviews

Jobs at Concentrix

Team Leader, Operations

Ciudad de México

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Concentrix

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