Conduent reviews

3.0

44% would recommend to a friend

(10,210 total reviews)
avatar

Harsha V. Agadi

33% approve of CEO

36% positive business outlook

Conduent has an employee rating of 3.0 out of 5 stars, based on 10,210 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Conduent employee rating is 22% below average for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

10K reviews
2.0
Jun 19, 2017
Recommend
CEO approval
Business Outlook

Pros

You were guaranteed a job because the call volume was high.

Cons

You could leave a customer on hold for 30 minutes or more and management would never folow up on why you did it. You were only allowed a two fifteen minute breaks. But if the team lead liked you, you could talk additional time with no questions ask. Some rule goes for the 30 minute lunch break.

1.0
Jun 19, 2017

Good before Conduent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building and great location

Cons

Company is laying off people every other Friday. No real communication from the management. Everyone is in fear of losing their job. No one knows when the lay offs will stop. Benefits are decreasing. Emails from the CEO are sent out every week and occasionally he expresses how important the employees are but it is certainly not felt at this level. Maybe executives are happy but many of them are also being laid off.

1.0
Jun 19, 2017

Management is focusing on streamlining operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

To date, one of the few perks has been the ability to work from home. Technology is sufficient to keep teams connected and productive

Cons

The new leadership is rapidly cutting costs, sites and employees in an effort to streamline operations. The cuts in staff along with rapid site closure is extremely taxing on remaining overworked staff.

Viewing 9916 - 9918 of 10,210 Reviews

Glassdoor has 11,517 Conduent reviews submitted anonymously by Conduent employees. Read employee reviews and ratings on Glassdoor to decide if Conduent is right for you.