Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Connexus Resource Group

      Engaged Employer

      Connexus Resource Group reviews

      3.5

      60% would recommend to a friend

      (249 total reviews)

      Rob Schow

      67% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      249 reviews
      1.0
      Jul 1, 2024

      Prepare to be Lied To

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, lots of voluntary time off opportunitirs.

      Cons

      Transphobic, ableist, liars, no communication and favoritism shown between team leads. Team leads do not follow the same rules as basic agents and you WILL be misinformed on how you're supposed to do things so they can ding you points and prevent you from hitting bonuses. Do not interact or be friendly with fellow agents, you will be singled out for it. Do not out perform or they will do everything they can to keep you from hitting your bonuses so they don't have to pay you what you're worth.

      avatar
      Connexus Resource Group Response
      1y
      Thank you for your feedback. We're glad you appreciated the work-from-home option and the availability of voluntary time off. We're deeply concerned about your reports of discrimination, misinformation, and favoritism. Your feedback is critical, and we will review these issues carefully to ensure a fair and respectful work environment for all employees.
      5.0
      Jun 26, 2024

      Flexible

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      My managers actually listen to me and cared about what I had going on in my life so that I was happy at work

      Cons

      Changing of accounts once you've gotten used to one

      avatar
      Connexus Resource Group Response
      1y
      Thank you for your wonderful feedback. We're thrilled to hear that you feel supported by your managers and appreciate the flexibility at Connexus Resource Group. We understand that changing accounts can be challenging, and we are continually working to make transitions as smooth as possible. Your advice regarding pay is noted, and we are actively reviewing our compensation policies. We're committed to creating a positive and rewarding work environment.
      1.0
      Jun 23, 2024

      Eh

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is good

      Cons

      Low pay, no good schedule , lies

      avatar
      Connexus Resource Group Response
      2y
      Thank you for sharing your feedback. We're glad you appreciate the ability to work from home. We understand your concerns about pay, scheduling, and communication. We're actively reviewing our policies to ensure they meet the needs of our employees and align with industry standards. Your input is valuable as we strive to improve our work environment. If you have any further suggestions or concerns, please feel free to reach out.
      Viewing 82 - 84 of 249 Reviews
      Related searches: Connexus Resource Group jobs | Connexus Resource Group salaries | Connexus Resource Group benefits | Connexus Resource Group interviews
      ReviewsConnexus Resource Group reviews

      Glassdoor has 262 Connexus Resource Group reviews submitted anonymously by Connexus Resource Group employees. Read employee reviews and ratings on Glassdoor to decide if Connexus Resource Group is right for you.