Does Connexus Resource Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Connexus Resource Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Connexus Resource Group. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Connexus Resource Group?

60% of Connexus Resource Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Connexus Resource Group 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Connexus Resource Group?

Customer Service Representative (64) , Customer Service Representative (CSR) (46) , Team Lead (12) , Account Manager (9) , Customer Service Agent (6) , INSURANCE VERIFIER (6) , Customer Service (4) , Team Leader (4) , Brand Specialist (3) , Customer Service (CSR) (3) , Member Support Representative (3) , Recruiter (3) , Administrative (2) , Bilingual Customer Service Representative (2) , Brand Ambassador (2)

What are the pros of working at Connexus Resource Group according to real employee reviews?

"Work from home was the best part." ((in 27 reviews)); "Connexus is a company that allows you to grow and succeed by providing great leadership and learning opportunities." ((in 14 reviews)); "Management is friendly and helpful and very supportive." ((in 12 reviews)); "Great benefits and offers PTO!" ((in 10 reviews)); "Coworkers are great." ((in 9 reviews))

What are the cons of working at Connexus Resource Group according to real employee reviews?

"You have to provide your own computer will low pay plus the computer needed a lot of memory ram" ((in 39 reviews)); "They tell me I do a great job, but I never got a raise after 2 years of employment" ((in 6 reviews)); "No pay raises" ((in 4 reviews)); "Told supervisor nothing they can do as you are not in touch with upper management." ((in 3 reviews)); "Limited holidays off" ((in 3 reviews))

What are employees saying about Connexus Resource Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Connexus Resource Group layoffs and their outlook for job security at Connexus Resource Group in 2026.

Connexus Resource Group reviews

3.5

60% would recommend to a friend

(249 total reviews)

Rob Schow

67% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (249 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Connexus Resource Group has an employee rating of 3.5 out of 5 stars, based on 249 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Connexus Resource Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

249 reviews

1.0

Nov 11, 2023

Horrible job to work for

Member support representative

Recommend

CEO approval

Business Outlook

Pros

The only good thing is it’s a job if you don’t have many bills or in college part time.

Cons

This job does not off raises at all and I feel as though they should. They also start writing you up for any thing when it’s closer to them doing their big layoff. You can do everything on a call that you are supposed and they will still find a reason to dock you.

3.0

Nov 7, 2023

Low Pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Most customer interactions were pleasant.

Cons

There isn't much room for advancement and the pay is low.

4.0

Nov 2, 2023

Improving

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Started in a company that Connexus acquired. Since being acquired positives have occurred such as a 401K, potential for Revenue Sharing bonuses, policy standardization, etc. Ability to be semi-flexible up to flexible with schedule depending on role.

Cons

Been almost 4 years since I had a 1-on-1 with any of my 3 supervisors. Communication has been a problem from the get go with the original company and I see very little improvement in this area, mostly due to the fact that my supervisors and managers haven't changed in 5-6 years. Holidays are not paid off unless you want to use your PTO to do so.

Viewing 115 - 117 of 249 Reviews

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Jobs at Connexus Resource Group

Customer Service Representative - Work From Home

Customer Service Representative - Bilingual (Spanish)