Management is driven by client satisfaction, yet attentive to each team member’s needs.
Pros
The measures used in establishing performance standards are discussed in depth and the resources necessary to deliver on those criteria are easily accessible. Management makes themselves available to speak with team members any time of the day, or night. The concepts of job growth and advancement are inspired, in part, by the solution-focused coaching methodology. Team members know they are key to the success of our company. Rather than present the idea we are easily replaceable, each team members challenges and/or matters of a personal nature are treated with respect and compassion.
Cons
Even though the idea or feeling of community is promoted, the inherent lack of office interaction due to working from home is missed. Compensation, even though it is primarily based on each individual clients contract, should be reviewed to more closely align with industry averages.
