1. Project Management was just concerned about telling people what and how to do it, without solid justification.
2. Upper management would tend to say "Be more like him, or be more like her" when 'him' & 'her' were the flavor of the month.
3. They have really good off-shore development teams but it would be ideal if they were in house. Understand about cost saving but quality, communication and speed to production would benefit dearly.