DISH Advanced Tech Support reviews

4.9

97% would recommend to a friend

(5 total reviews)
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Charlie Ergen

Not enough data to show CEO approval

97% positive business outlook

Reviews by job title

5 reviews
5.0
Apr 7, 2021

Good pay + quick promotions

Recommend
CEO approval
Business Outlook

Pros

-Good pay -quick promotions to next level -during slow days, there is a lot of ATO available (optional unpaid time off)

Cons

-Like any customer service job, angry customers are the worst - Have to keep up with sales/pushing to sell to customers most of your calls. (Coaches will work with you if you have trouble!) -The only major con is the medical insurance. I just signed up for it this year and it really doesn’t cover much. High deductible but it’s not the worst.

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DISH Response
5y
We appreciate the positive feedback! We're invested in developing the incredibly talented people who work at DISH, and we're always evaluating our compensation and benefits packages to ensure that they are competitive.
2.0
Apr 4, 2018

Be careful

Recommend
CEO approval
Business Outlook

Pros

Good pay if you can deal with constant changing of schedule and manager. You get TV service at a really low cost you basically paid for the receivers after you make it through training.

Cons

They are laying off Big Time closing Christiansburg site also got rid of over 50 employees in the last week at the Harlingen site. And the Littleton site they got rid of at least six coaches and over 50 employees within the last week. From what I understand their last quarter was very low which is the reason for the cuts in employees. Plus losing a lot of customers to streaming TV.

5.0
Oct 25, 2013
Recommend
CEO approval
Business Outlook

Pros

The pay is very competitive! Free tv. Support staff is great! The biggest thing is that dish isn't satisfied dish is always introducing new ideas to improve the employee experience! No job is perfect and I've seen some good and bad decisions made at dish through the years. But all the negative and to be rated this poorly is not the reality

Cons

I have no complaints most of the issues such as mandatory overtime and scheduling has been addressed and resolved!

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