DISH Customer Service/Technical Support reviews

1.0

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(3 total reviews)
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Charlie Ergen

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Reviews by job title

3 reviews
1.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

The only pros I can think of is you get to be friends with your co-workers.

Cons

All the company cares about is if you meet performance metrics of 100 percent. They don't ever tell you that you do anything good, you are always doing something wrong.

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DISH Response
1y
Thank you for sharing your experience. We’re sorry to hear that your time with us was challenging and that you felt undervalued. We appreciate your feedback about the importance of recognizing employee efforts, and we’re committed to improving the support we provide. If you have any further thoughts or would like to discuss your experience in more detail, please feel free to reach out directly to us at PeopleOperations@DISH.com. Your insights are crucial as we work to create a better environment for everyone.
1.0
Jul 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits were the only good thing.

Cons

Micromanage every single moment. Non-stop, back-to-back calls, unobtainable metrics to reach. Especially with their systems that are constantly not working so you are unable to help the callers.

3.0
Dec 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Training is very thorough and they provide a lot of support. Working from home was very nice.

Cons

Once you exit training, the team management is hardly supportive. Very hard to transition from training mode to team mode without support from your new manager.

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