DISH reviews

2.7

31% would recommend to a friend

(7,814 total reviews)
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Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,814 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Nov 26, 2014

Operations Manager

Recommend
CEO approval
Business Outlook

Pros

NOTHING! Poor benefits, no opportunities, no career path, unnecessary macro management, they don't trust their own employees, abuse of authority.

Cons

No wonder why Dish is the worst company to work with. Poor Management, GM never present when need it, RD promoting the "fear" culture, new district structure left GM's and ROM's on the street. New Regional Managers with no knowledge at all. Warehouse Supervisor position will disappear in three months. The "suit - degree" culture is not working Mr. Clayton, we need Charlie back with "polo and kaki" who really cares about his own people. Company has no more than 2 years. If Dish is not able to operate with voice service by 2016 government will cancel permit and will apply a fee. Like TIVO who destroyed Dish in court, making them paid around $200,000 for violating copyright. Sprint was close to join Dish but when they figured out about the Churn rate they decline the offer. 1.60 % churn rate what is about 200,000 customers declining Dish service every quarter. Seriously Joe! Do you think that your "middle school" quarter rate on ATM"s will help Dish to surfive?

2.0
Nov 24, 2014
Recommend
CEO approval
Business Outlook

Pros

The best is to be a remote Technician and not have to drive into the office every day. The ability to learn how to accomplish task by yourself.

Cons

Every thing you do is added on a points scale and you are judge on how many units you can do in a day. But they don't give you any units for drive time and half the day is driving around?? Their Dishnet system sucks and I hated installing it.

1.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

You do get free Service, Lazy Man Attendance Policy and decent 401k. They Lowered their Pay Rate for new employees from 12 to 11 and no pay raise for speciality skills.

Cons

Everyone who just starts working here loves it but by their year anniversary they see the horrible work environment Dish has. So any review given by anyone with less then a year in, is inaccurate. Benefits are high deductable, even worse after Obama Care. No support for esculated calls where customers are abusive.Customers are abusive because Dish Loses channels ALL THE TIME. It's so Executives can fatten their wallets. They don't hide this fact either. Turner Broadcasting was taken down because Charlie wants to pay less and then once a year on 1/17 we do a price increase.Work Schedules are horrible because even if you found one you liked, a team you liked and a coach you liked just another year away from a NEW shift bid process. All the negative reviews about favoritism are true. I happen to be in good favor though due to my metrics are above their expectations and I help out on the team to get others like mine. For most part coaches try their best to do right by their team it's their boss and higher that have a negative impact on company morale and values. There is room for advancement in the company but problem is there are people not advancing to certain positions holding up the process for those who want it. Based on their career ladder. Understand Call center work is a non stop change of policy everyday you either adapt or they fire you. Dish does changes everyday even several a day. They have a database of changes called "Community" thats how bad and often they change their policies. If they Fire you don't sign resignation papers its so they don't have to pay you unemployeement. An unemployement office will pay you because you were never prepared for those changes so "DON'T SIGN RESIGNATION PAPERS"

Viewing 514 - 516 of 7,814 Reviews

Glassdoor has 8,271 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.