DISH Customer Service Representative III/Tech Support reviews

4.2

96% would recommend to a friend

(28 total reviews)
avatar

Charlie Ergen

Not enough data to show CEO approval

96% positive business outlook

Customer Service Representative III/Tech Support employees have rated DISH with 4.2 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Customer Service Representative III/Tech Support professionals have an excellent working experience there. DISH is rated in line with the average (within 1 standard deviation) by Customer Service Representative III/Tech Support professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

28 reviews
1.0
Sep 16, 2017

Tech III

Recommend
CEO approval
Business Outlook

Pros

Mostly free dish. Good pay.

Cons

Always have to work weekends. Technicians are not Technician. Technicians are salesman. If you don't meet the sale expation, you are harassed by management. Management will put you on probation and tell you that you can be terminated if your sales don't improve. Pi don'twork.

4.0
Aug 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, opportunity for promotions and bi-weekly bonuses. No micro management. Performance based.

Cons

Work through all kinds of weather, expected to sell at customers houses, affects promotions and bonuses if you dont. Policies and direction of the company are constantly changing.

3.0
Jan 28, 2017

Ok for a time.

Recommend
CEO approval
Business Outlook

Pros

Lots of OT if you desire during the summer. For the most part management leaves you alone. Lots of training available. Ability to make your own decisions.

Cons

Promoting is almost impossible. It's all about timing and how much name recognition you have in the company. Counter productive bonus system. Each department has own bonus system which don't align with each other so you have employees turn on each other to assure that their Pi is good.

Viewing 4 - 6 of 28 Reviews

Glassdoor has 8,268 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.