High school environment, out of touch management
Pros
- Competitive pay for the area - Free satellite TV service
Cons
- Call center dress code that only allows jeans and hoodies to be worn on special occasions. - Management that insists there is nothing wrong and that articles published recently referencing glassdoor are skewed and basically worthless. Basic refusal to recognize internal problems and total apathy towards fixing them. Basic culture of management is one of bullying and "good-ole-boy" relationships. - Micro-managed down to how many slices of pizza you're allowed at a "pizza party" reward lunch (I did mention a high-school atmosphere, didn't I?) Dish loves rules for the sake of having rules. - Disproportionate pay scales from department to department. My current position requires more expertise and accuracy than anyone taking phone calls, yet I don't get paid nearly as much and have no opportunity for the "pay-for-performance" that Joe Clayton so prides himself and the company on. - Horrible benefits - "Snow days" are only declared excusable weeks after the fact, leaving you to decide whether your life or getting to work is more important. Potentially you could be held accountable for not coming in when there is an inch of ice on the roads, but you'll never know until you're actually in trouble for it! - Lots of mandatory overtime with very little emphasis on appreciation or accommodation. You might get a balloon or some popcorn. - Almost impossible to take advantage of travel opportunities, as you must pay out of pocket for all expenses and then be reimbursed later. - Recurring payroll errors in which pay-for-performance bonuses don't get paid out. - Filthy working conditions. Carpet is full of hazardous lumps/bunches, cubicles are left to employees to clean (meaning they never get cleaned since desks are regularly changed), smoking area 20 feet from main entrance to ensure maximum second-hand smoke exposure, and the list goes on.