DISH reviews

2.7

31% would recommend to a friend

(7,810 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,810 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Aug 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Great pay, loved the continuous change in work environment. Benefits (so-so). Don't need experience, tools or uniforms.

Cons

Management, unrealistic and unattainable goals. The management sometimes came from outside and didn't have any experience in what it takes to install a system let alone how to fix it when it doesn't work (talking about GM's, IM's and even FSM's). They treated people like dirt and don't care about what can make you a happy employee. GM would either be locked in his office (when he would show up to work) and be on facebook or XBOXing it on his high-def TV that was hung on the wall (the GoogleTV was hooked in his office). Hahaha. Open door policy, yeah kind of hard to do that when he was hardly ever there. Working for him was a joke. He started off good but then fell in the same black hole as some of the other GMs that came before him. FSM's wouldn't even go out in the field and work side by side with their techs cause it would ruin their hair. I remember plenty of times I was called to do something out of policy (installation wise) but always remembered to notate the account as, "FSM so and so allowed me to do this." Promotion and raises, that is a joke all in itself. You had some control of your numbers but the majority of them, there was nothing you could do but take it for what it was (BS). The Dish Network motto, "It is what it is!" I worked there for a little over 6 yrs as both a tech and manager. ITR (Internal Transfer Request), yeah, only if someone would remember that you submitted one. The techs are the heart and soul of that company and they are really mistreated, verbally and mentally. Performance appraisals? Are you kidding me. They change scores to meet their curve. Yeah, I said it.

1.0
Aug 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Free tv but there's still receiver fees. ;)

Cons

Just an awful all around company to work for. Theirs nothing good about working 14 hours a day 4 days straight every Holliday. Sometimes even 5 days. If you are a new higher don't dream on moving up to a level 2,3,or 4 tech. Now we have to be sales men and installers with no extra pay or commission what so ever. They give us points and tell us what we can buy with them. A xbox is like 1300 points but the most you get for selling an item is like10 to 20 points. You may sell a $1000 worth of stuff and only get points no cash. Who does that? Dish take all the cash and pay tech $0. There Qas is a big job. He stops a lot of techs from moving up. You will not pass a Qas check for not putting sticker on the back of every remote, if your stingers are to long fail. What a joke! Most of the time the kids take the stickers off. There HR is a big joke. No one will help you when you have any problems. Don't even think about getting health insurance. I don't know not one happy tech at dish.

2.0
Aug 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Get a paycheck every other week. Agents are friendly until stressed. Decent benefits if you could afford them

Cons

Very poor management in this call center, Persons are there for the paycheck only. Too much favoritism being shown

Viewing 7411 - 7413 of 7,810 Reviews

Glassdoor has 8,266 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.