DISH reviews

2.7

31% would recommend to a friend

(7,809 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,809 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Apr 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Sales Commissions are great Tv service is very good

Cons

Micro management so ridiculous. Too metric oriented

1.0
Apr 26, 2012
Recommend
CEO approval
Business Outlook

Pros

People are great and we finally have cubicles

Cons

If you have a personal life and enjoy your evenings &weekends then I would recommend that you run not walk to another company. You work at least 2-3 weekends a month & sometimes evenings

4.0
Apr 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Training, positive o-workers and managers at this site. Extremely satiety oriented. 4 days on 3 off with one weekend day in the mix. Everything furnished except boots and keep them in good order. Techs have a camaraderie with each other, even though competitive, eveyone is willing to give advice if needed. We use a performance based pay system at our office (one of only 4 offices to do so). If you perform and have great quality you can mke good moey, but you must be willing to work hard and fast.

Cons

Some of the metrics are not fair. Customers who cancel orders assigned to a tech go against your individual metrics. Cust service agents that will assign a ticket as a service rather than the proper classification to make the customer happy (cheaper to no cost) works against positive metrics. Cust service agents that hare no filed exposure and cannot relate ACCURATE information to the customer during sales, leaves the tech to explain the details and take heat in some cases. A Cust satisfaction survey for techs that is slanted- based on 1-10 with 10 being satisfactory, 1-9 being unsatisfactory. This rating affects your pay opportunities. 1 good, 9 bad is not balanced. The other issue is this is telephone based and a 10 is key zero on the keypad. This takes a LOT of cust education as the first instinct is to enter 2 digits which would give you a rating of 1.

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Glassdoor has 8,264 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.