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      DISH

      Engaged Employer

      DISH reviews

      2.7

      31% would recommend to a friend

      (7,809 total reviews)
      avatar

      Charlie Ergen

      22% approve of CEO

      25% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      2.8

      Compensation and benefits

      2.7

      Career opportunities

      2.6

      Culture & values

      2.5

      Work/Life balance

      2.4

      Senior management

      DISH has an employee rating of 2.7 out of 5 stars, based on 7,809 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Dec 5, 2012

      OK to work

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      400 base salary plus commission if your selling.4 week of Training.

      Cons

      Stressful place .Have to get dish service and attendance is a must.Selling and rude customers.

      4.0
      Nov 11, 2012

      40% monthly bonus if you learn to de-escalate effectively with customers.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The starting salary is below average US income, but well above a customer service rep's starting income even among others in the NY area. But this position becomes the easiest way to make $45k without any work to take home once you learn to resolve calls within 7 minutes, which takes only about 3-6 months to learn well enough to be consistent at it. DISH highly values the 7 minute time goal and low call back ratio. Finally, you learn some debate skills like how to listen to what customer's true concern is within the first few sentences, tactfully cutting into the conversation to tell them their own true concern, and then having them listen to your solution from that point.

      Cons

      This is not a con for the company, but more of a misconception I had about this job. The 80%/20% rule applies to the bonus structure as it does to business owners in general. 80% of peers earned only up to 10% bonus consistently, the other 20% earned 40% and on off months still earned 20-30%. Without being in the 20%, its a $35k- job, period. Also, if they are not expanding the CSRs there will be no new supervisors, but then again, starting salary for sups is $46k something you're probably making anyway if you're being considered for the position, supervisor salary went up to $60k, general manager $100k, and director under $200k.

      Viewing 7582 - 7584 of 7,809 Reviews
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      ReviewsDISH reviews

      Glassdoor has 8,264 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.