DISH reviews

2.7

31% would recommend to a friend

(7,808 total reviews)
avatar

Charlie Ergen

22% approve of CEO

25% positive business outlook

DISH has an employee rating of 2.7 out of 5 stars, based on 7,808 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DISH employee rating is 24% below average for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Dec 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Work four day and off three. Paid time off. descent starting pay. Supplies with uniforms. Top of the line equipment to work with.

Cons

long hours. poor management. bad communication between upper management. Hard to get raises. No promotions or career advancement.

1.0
Dec 17, 2010
Recommend
CEO approval
Business Outlook

Pros

I met some wonderful people at DISH with whom I hope to remain friends and colleagues for a long time to come.

Cons

The Cons of working for DISH are myriad. A quick piece on the tangible ones... The raise and promotion model is perverse and utterly dissuades rewarding employees because doing so literally punishes all other employees in that group. Raises of all kinds (including promotion) are drawn from a pool based on an arbitrary % of the total salaries of the employees in a group and that pool is the hard cap for raises, i.e. giving Sally a raise means Sue gets a smaller raise and giving Sally a promotion means Sue and Sam do not get raises at all. The benefits are laughable. I never took advantage of any of them during my tenure until subscribing to the television service became compulsory to keeping my job. If you or a loved one have a chronic illness it will probably cost you more money than it is worth to be employed with DISH. Beyond the compensation and benefits problems the company lives in mortal terror of its founder, Charlie Ergen. Charlie has made clear in multiple all-hands meetings that he sees no value in IT whatsoever. One of his more (in)famous quotes is referring to iT as, "Replacable bags of plasma". His speeches to the employees are captured on video, but those videos are always edited because he cannot go a full meeting without saying something demoralizing and offensive. All of the HR policies come straight down from Charlie and cannot be overruled. Managers cannot hire who they want and have little to no power to negotiate salary or benefits. HR has the final say on any and all candidates. That fits with the general theme that only upper management have power to make any decisions whatsoever. Even something as trivial as access to the internet requires approval from a VP. The default, like everything at DISH, is that you have no permissions, no access, and no ability to make decisions without the approval of a VP. You are not treated like an adult, but an unruly child and that is from day 1. The "badge report" as it is colloquially called is another demonstration of the complete lack of respect for the employees at DISH. All comings and goings of an employee are tracked through the badge reader system and if one violates any of the numerous rules associated with arrival times (9:00AM for the general populace, 8:30AM for IT), break times (under 10 minutes), lunch time (under an hour and only between 11:30AM and 1:15 PM), departure time (4:00PM), or hours clocked in at the physical building in a week (42.5hrs [40 + 0.5hrs per day for unpaid lunch]), then one can expect a conversation with their manager or an HR representative. I am not exaggerating when I say that I was once asked to justify missing my weekly hours by 1 minute. This is not how professional adults should be treated. Software quality is nonexistent. The processes simply discourage it. The business units define the requirements and they are fickle beasts whose minds are only made up with days of a production release. I even had a few experiences where requirements documents were not finalized or approved until the software had already been delivered to production. Development's time estimates are ignored, Test effort estimates are ignored, and despite undefined requirements IT is held solely responsible for project failures and poor quality. This is all while IT works most weekends and most holidays to keep up with the constantly shifting requirements. Development is on call twenty-four hours per day, three hundred sixty-five days per year. Many teams have come up with rotations to handle this burden, and it is a burden. In our industry it is common for development to be the last line of defense. At DISH, development is the first and only useful line of defense. There is no documentation and almost no training given to the support tiers that should come before developers are engaged, so developers are always engaged. This last con I'm going to mention (exhaustively listing the cons of working for DISH would make this a novel) is the use of technology. DISH is at least a decade behind the industry. I only mention this because it is difficult if not impossible to grow one's career while working for DISH.

2.0
Dec 15, 2010

Could be a lot better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

overtime is there depending on your position, free dish, great co-workers, the 401k plan is good(if you can make it that long)

Cons

hard to get time off, rules are always changing, poor health insurnace, very high turn over rate, mandotry overtime, family and personal life have to be put on hold

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Glassdoor has 8,263 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.