DISH reviews

Flexible Hours. Work From Home. Health Benefits

The metrics which techs get bonuses is very flawed. -Connectivity: In this technological world a lot of people are using their phones to create hotspots to get on the internet, which we cannot connect to. Or people only have limited data usage on satellite internet which our systems just eat right through the usage allowance. -TC Rates: I don't fully blame the CSRs but some make it seem like if they cannot appease a customer over the phone or take a little time to try and troubleshoot over the phone they send a tech, which hits us with trouble calls (TC). Even something as simple as changing inputs on the tv or changing the batteries on the remote. Benefits are awful. For myself and my two children I half to spend $140 every two weeks for the better medical insurance. I require medication and it costs me $125 every two weeks for one vial until I meet the deductible. The cost of the medication before insurance is $300. My last two jobs only required me to pay $70 every three months for six vials.