DISH reviews

Dish overall, has an excellent way of listening to their employees, through forums, tool review pages and traveling feedback groups. On site our management is good at getting feedback for needs when it is received, there are chances all day for even the newest agents to give feedback and chance both the tools and the morale around them. Additionally onsite there are constant incentives for rewards(both monitory payouts and physical items) that you can get for just hitting your metrics. We receive multiple visits from senior management per year where roundtables are held, which allows for consistent change. I have worked in several areas with this company, from tech only agent, customer service agent, advanced technical support, supervising/coaching and now as a Business Operations Specialist. In each department there is a place for those with initiative who strive for change and to develop not only their co-workers but the company it's self.

I work with good people who care about customers and each other. I like working for a pioneering and innovative company with really cool products and services. I have the opportunity to be creative in my job. I think the pay is good, for where I live, and the number of vacation days is very good, considering I don't live in France. With the prospect of DISH entering the mobile data and voice marketplace in the near future, I believe there is a ton of opportunity for growth with this company. Increasingly upper managment is acting on more suggestions from employees at all levels and that is improving the company.