DISH Customer Service Retention reviews

2.8

28% would recommend to a friend

(111 total reviews)
avatar

Charlie Ergen

100% approve of CEO

5% positive business outlook

Customer Service/Retention employees have rated DISH with 2.8 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most Customer Service/Retention professionals have an average working experience there. DISH is rated 22% below average by Customer Service/Retention professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

111 reviews
3.0
Mar 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people, fun environment overall

Cons

High pressure to sell and make them money

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DISH Response
2y
Thank you for your review. We know how demanding the work of our retention specialists can be, and we appreciate your contributions.
2.0
Mar 4, 2024

Worst place ever!!!

Recommend
CEO approval
Business Outlook

Pros

Money Free coffee but no cream

Cons

If you're not changing your not at DISH. They are liars. Switch and bait. Changed everything after hiring me except for the name of the company

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DISH Response
2y
Thank you for sharing your feedback with us. It's encouraging to hear that you find the financial compensation and perks to be positive aspects of your experience at DISH. However, we understand that your overall sentiment towards the company has been impacted by certain challenges you've encountered. It's important to us that our employees feel informed and supported throughout any organizational shifts, and we apologize if this has not been your experience. We're dedicated to creating an environment where every employee feels valued and respected. Thank you again for your feedback and your dedication to DISH. Your insights are invaluable in helping us strive toward continuous improvement.
3.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Dish is a good place to work if you can handle high call volume

Cons

High call volume back to back real stressful

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DISH Response
2y
We know how demanding the high call volume can be for our Retention Specialists, and we appreciate your dedication and perseverance. Thank you for your review and for all that you do every day.
Viewing 16 - 18 of 111 Reviews

Glassdoor has 8,271 DISH reviews submitted anonymously by DISH employees. Read employee reviews and ratings on Glassdoor to decide if DISH is right for you.