Pros
The only good thing about Dish is that there is typically overtime
Cons
So many breakdowns in privacy regulation regarding employees, too many bosses and supervisors with too few employees thanks to a never change 6 month turn around rate or employees who get so fed up they will use all their PDOs and sick days ( only added recently as it became required by law). They offer incentives for selling only and those are usually only coming from the networks whose channels they provide. Meanwhile it seems to work for them because there is always a steady supply of fresh meat for the grinder to replace people and people are regularly removed or get so tired of how they are being treated by Coaches, Sups, etc that they just leave within the first months. The benefits are only good if you want to avoid paying a penalty for not having any health insurance per the recent law changes. Otherwise they don't cover much and you'll end up paying about the same as a down payment on a car before they start to cover anything. Comprehensive ? More like reprehensible. As for your other coworkers, most are will to talk behind each others backs and make things up if it means getting to be off the phones long enough for a chance to possibly be made Team Lead or Coach. So if you have to work here, avoid the chatter. As for QA they tend to give pass/fails as they please depending on who they are friends with and who they dislike. Hmm what else ? Keep your head down, don't be friendly, just do your work and don't stop applying for other work EVER!