Dell Technologies reviews

3.7

63% would recommend to a friend

(36,528 total reviews)
avatar

Michael S. Dell

69% approve of CEO

56% positive business outlook

Dell Technologies has an employee rating of 3.7 out of 5 stars, based on 36,528 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dell Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.7 stars).

Reviews by job title

37K reviews
2.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

I personally don't normally right reviews, but after being in the job market looking through endless reviews about companies over the last few months, I wanted to be as honest as possible about my experience at Dell. You'll start in a training class, that personally to me was not a good use of 3 months, the pay was average, and the training was good, but not anything what you'll be doing on the job. Fast forward through training, when you land your first account set, you'll be guaranteed promotions, raises, etc., but there's always one reason or another of why you won't get one (COVID, layoffs, hiring/promotion freezes, you didn't hit every single changing metric) even after hitting the quotas they set. On top of that they will constantly be changing your account set, your quotas, and your team, so good luck trying to keep up with that. So please, don't drink the blue Kool-Aid as they say, and believe everything they tell you. You will hear so many times "well that's just what it is" and if you question it... good luck. However, I will list some pro's that Dell does have, because it wasn't all bad. PTO, Vacation, Holiday's Paid: Was definitely nice to have. They offer a lot of bonuses like gift cards, "swag", vendor gifts, etc. The base is "alright" compared to most. And of course, the ability to work from home or another location (depending on where you are)

Cons

However here is the major problem with the MB culture specifically because I won't speak about all of Dell because I wasn't in all the segments. They will constantly hype you up and the raise your quotas, or let people go, or make things harder. Think I'm wrong, ask anyone about the AHOD's and then the layoffs the next day. Or how they talk about record breaking numbers then jack your quota's up. Or how half the tools are constantly being worked on, metrics are being constantly adjusted, and if you want a promotion.. don't base it off performance. I averaged over 100% for over 3 years and never once got a raise, so clearly it was political and not performance based. Way to many pointless meetings, management wasn't on the same page with other managers through the org, and most of my managers in specific felt more like cheerleader coaches, if you did good and they made money they'd leave you be and cheer you on. If you did bad it was micro management time, but when you asked for help it was like they forgot why they were there in the first place. I got more help from people on my team than managers. Also I pray for anyone who has to submit a fusion... good luck. The escalation process at Dell is the worst i've ever seen. Sometimes it will take weeks to hear back from a team that punts it off to another team, that you'll have to reach out to just to find out it'll take a week to get an answer back. So get ready to be the more underpaid person on the team (compared to TSR, AE, etc) but doing the most amount of back end work.

1.0
Jul 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Access to interesting technology and executives. Nice offices, some smart coworkers.

Cons

I can't speak for the whole company but the communications department is incredibly political. Work quality matters far less than butt kissing and saying the right things to Lacy and JJ at the right time so they smile upon you and so you get your promotion or raise.

1.0
May 10, 2023

Bait and Switch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- People are nice - Great health benefits, including a fitness bonus

Cons

- Hire remote and now being forced back to office - Leadership often waits until last min to share news - The founder himself seems to be backtracking on his own word

Viewing 313 - 315 of 36,528 Reviews

Glassdoor has 43,910 Dell Technologies reviews submitted anonymously by Dell Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Dell Technologies is right for you.