No future, corporate gaslighting, cost cutting at your expense.
Pros
people / community some brand value (which is eroding with every quarter)
Cons
There are some structural concerns worth noting for those considering a role on the sales floor. Compensation has seen repeated reductions over time, including cuts to incentive programs that are central to sales motivation. This makes it difficult to stay engaged and perform at a high level. The direction from leadership, while ambitious, doesn't always translate into support or clarity for front-line staff. Employees are frequently presented with targets and opportunities that can feel out of reach given the shifting compensation structure. There also seems to be a company-wide focus on cost-cutting that, in practice, has impacted employee confidence in their financial stability and job security. Cost-cutting decisions consistently seem to come at the expense of employees and customers alike, leaving front-line staff feeling like a means to an end rather than a valued part of the business. For those who thrive in a stable, trust-based environment with transparent and rewarding compensation, it may be worth asking detailed questions about pay structure during the interview process.