Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 750 reviews)); "Great culture and values!" ((in 431 reviews)); "Good work/life balance depending on team" ((in 422 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 331 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 278 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 207 reviews)); "Low salary and difficult to get promotion" ((in 94 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 46 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,182 total reviews)

Michael Shepherd

64% approve of CEO

46% positive business outlook

Ratings by demographic groups

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Gender

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Discover has an employee rating of 4.0 out of 5 stars, based on 5,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews

1.0

Sep 4, 2014

More cons then pros

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

The pros are this company's sups are good

Cons

The sups aren't on the same page with what they do for employees or how they treat employees

4.0

Sep 3, 2014

place to learn and grow

Training specialist

Recommend

CEO approval

Business Outlook

Pros

Good people, nice facilities, decent benefits & pay, easy to promote and allow movement through company

Cons

same as with all call center environments....depending on position and department, you may experience some of the worst calls you ever had in your life.

3.0

Aug 27, 2014

Your satisfaction/experience depends upon who you report to.

Project manager

Recommend

CEO approval

Business Outlook

Pros

Credible and competent leadership at C level. Ethical and innovative company seeking to change the relationship between banks and customers. Good company culture, time off, and other benefits. Numerous valuable internal enrichment opportunities and presentations. Many good people, encouraged to grow/change positions regularly. Products you can believe in and evangelize for. Call centers and most customer-facing positions are well supported with good systems, training, monitoring, and rewards. Truly world class!

Cons

My experience is at the corporate headquarters in Riverwoods, IL. Highly bureaucratic and political. VP and Director level decisions may be based less on facts and more on personal ambitions and preferences. The extent to which you can enjoy the culture and internal benefits depends primarily upon the ethos and demands of your immediate supervisor and position. Often more to do than can reasonably be expected. HR is a disorganized mess that doesn't serve the employees or management well. After initial "orientation", you're on your own! Technology is a patchwork of mostly undocumented systems rather than truly integrated. Huge backlog of projects competing for resources. Hard to find subject matter expertise due to constant personnel turnover and lack of importance placed upon documentation.

Viewing 4723 - 4725 of 5,182 Reviews

Discover

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Company ratings over time

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More cons then pros

place to learn and grow

Your satisfaction/experience depends upon who you report to.

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