Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (205) , Project Manager (149) , Senior Manager (119) , Manager (97) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 710 reviews)); "Great culture and values!" ((in 442 reviews)); "work life balance is good" ((in 409 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 345 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 275 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 206 reviews)); "Low salary and difficult to get promotion" ((in 95 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 39 reviews)); "No bonuses and no merit increase over 3%." ((in 27 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

Discover reviews

4.0

68% would recommend to a friend

(5,180 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,180 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Discover has an employee rating of 4.0 out of 5 stars, based on 5,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews

4.0

Sep 10, 2013

Great Company

Consultant

Recommend

CEO approval

Business Outlook

Pros

Excellent teamwork, strong company culture.

Cons

Benefits are no longer attractive.

3.0

Sep 6, 2013

Put less money into yourself and more money into your staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great and colorful environment. It is a great starting call center job, but not much more (pay wise). It is a wonderful company (in many ways), and I wish I could have stayed there, but the pay just was not competitive with other call centers in or out of the area.

Cons

Commissions are constantly being cut and it's difficult to find consistent pay with the company. Collection hours begin at 5 in some departments (instead of 445) so that the company does not have to pay employees for early shift-diff (even though the employees are there earlier than their shift anyways). It is difficult to consistently raise a family on the income with this company, because incentives are cut frequently. The company also doesn't offer sick, vacation, and floating holidays. They are all meshed into one lump sum. Discover also raffles off many prizes (which isn't fair if you are a top performer).

5.0

Sep 3, 2013

Strong work/life balance, good growth potential at Discover Card

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Work/life balance is very strong, the offices are mostly empty by 5:30. The PTO program is wonderful. Office politics are at a minimum vs. other companies I've worked for, which makes for a pleasant work enivironment.

Cons

Some complain that it is not a performance culture, however I disagree, I think there is balance between performers and non-performers. Organizations with too many strong performers can have a tough, cut-throat feel.

Viewing 4885 - 4887 of 5,180 Reviews

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Discover reviews

Company ratings over time

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Reviews by job title

Great Company

Put less money into yourself and more money into your staff

Strong work/life balance, good growth potential at Discover Card

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