Discover reviews

4.0

68% would recommend to a friend

(5,179 total reviews)
avatar

Michael Shepherd

65% approve of CEO

46% positive business outlook

Discover has an employee rating of 4.0 out of 5 stars, based on 5,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Aug 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Great company, Good money, Awesome benefits

Cons

Phone job, very tedious, hard to progress because company policies

2.0
Aug 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Great people to work with and great cardmembers to interract with daily while handling their financial concerns.

Cons

A lot of micromanaging and very subjective with reviews. This company rates your interractions with cardmembers frequently and grades them subjectively. What constitutes as a "great call" today may not tomorrow. If you like being Overly critiqued (even in front of your peers)...this is the job for you. When u turn your back, there will be someone sitting there listening to your every word while you are on the phone! Eerie! Everyday u will be told what you need to improve on and the data they measure your performance on is very inaccurate.They go through employees. Work there and you will see why

Viewing 5002 - 5004 of 5,179 Reviews

Glassdoor has 5,590 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.