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      Discover

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      Discover reviews

      4.0

      68% would recommend to a friend

      (5,183 total reviews)
      avatar

      Michael Shepherd

      64% approve of CEO

      46% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.8

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Discover has an employee rating of 4.0 out of 5 stars, based on 5,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      5.0
      Oct 25, 2024

      Great work culture

      Senior associate application engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Best work culture. 2. Understanding manager. 3. Amazing collaboration and teamwork.

      Cons

      It depends on team to team, but some of them have fewer projects, and then you don't get experience working on the latest technologies.

      4.0
      Oct 25, 2024

      A great place to work.

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits start from day 1, the pay is good, the work isn't terrible. It is customer service over the phones. They provide all of the equipment, give you a stipend for a home office once you start, and then pay you a monthly internet stipend. They mail out several opportunities every so often within the company to move pay scales or schedules by switching job roles, if you have perfect attendance and quality scores. They also have many opportunities to volunteer for community projects that are meaningful. They have great company culture, when I had my baby, they sent me a onesie!

      Cons

      They are very strict with quality. The call grading was disproportionate to the issue. They give some 'wiggle' room with your calls so you don't fail your monthly quality goals, yet if you get even forget something as small as providing a phone number for a department, you fail your entire month. You get fired after 3 consecutive fails. This is a hard year at there is a merger going on so they are stricter than ever and switched CEO's a few times.

      Viewing 655 - 657 of 5,183 Reviews
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      Glassdoor has 5,594 Discover reviews submitted anonymously by Discover employees. Read employee reviews and ratings on Glassdoor to decide if Discover is right for you.