Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

69% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 703 reviews)); "Culture was great and very friendly" ((in 442 reviews)); "Good work/life balance depending on team" ((in 414 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 323 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 279 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 203 reviews)); "Low salary and difficult to get promotion" ((in 96 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 45 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 42 reviews)); "No bonuses and no merit increase over 3%." ((in 24 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

69% would recommend to a friend

(5,173 total reviews)

Michael Shepherd

65% approve of CEO

47% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

3.0

Oct 27, 2025

Very good benefits but not worth the stress

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Very good benefits, schedule worked for me, loved working from home; there was some fun team building exercises at least once a month

Cons

I worked for discover for 3 years and ended up quitting even though I had good hours good pay etc even a good team I could say but I hated my job. Hated it; had nightmares about it; wanted so badly for it to be done and over with and finally made the decision to quit this year. Doing customer service - especially over the phone was so absolutely draining, straining; and frustrating. People I was just trying to help - that were literally calling in requesting my help - calling me every name under the sun; putting me down and literally treating me like trash.

5.0

Oct 27, 2025

Great culture

Principal application engineer

Recommend

CEO approval

Business Outlook

Pros

Great culture and benefits. Generous time off. Work life balance

Cons

Not much that I think of

4.0

Oct 26, 2025

A

Principal finance risk

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

Capital One took over company

Viewing 184 - 186 of 5,173 Reviews

Jobs at Discover