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Doubletree By Hilton

Part of Hilton

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Doubletree By Hilton reviews

3.4

53% would recommend to a friend

(2,171 total reviews)
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Christopher Nassetta

78% approve of CEO

48% positive business outlook

Doubletree By Hilton has an employee rating of 3.4 out of 5 stars, based on 2,171 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doubletree By Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Doubletree is a leader in the Hospitality Industry. Hilton clearly defines expectations. Training is mandatory. Hilton Inspections define the quality at which goals will be set.

Cons

Almost all of the Doubletree Hotels have been bought by Real Estate Companies and Investment Companies. They are no longer true Hospitality Businesses. They are only being dolled up for sale. The labor force will be stripped down until service is comprimised. No Loyalty.

4.0
Sep 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Promote from within the company, rewards good team members, culture of trust, excellent management, team member travel program, high morale in most departments, job security.

Cons

difficult guests (and I have worked in Customer Service for a long time), franchises can be cheap and not fund hotels to maintain the brand standard, petty departmental feuds, lower pay, unclear policies

1.0
Sep 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Welcoming guests from all over the world

Cons

Management is extremely unprofessional. I got hired on the spot without any actual interview questions. The front desk manager hires friends only.

Viewing 1987 - 1989 of 2,171 Reviews

Glassdoor has 2,358 Doubletree By Hilton reviews submitted anonymously by Doubletree By Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Doubletree By Hilton is right for you.