EarnIn reviews

4.1

82% would recommend to a friend

(162 total reviews)
avatar

Ram Palaniappan

81% approve of CEO

78% positive business outlook

EarnIn has an employee rating of 4.1 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The EarnIn employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

162 reviews
1.0
Jun 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Great individual contributors that deserve competent management

Cons

Immature Eng Leadership which has driven down to the rest or eng and Infra. teams, managers and IC's Leadership needs to be more transparent

5.0
Jun 22, 2020

I came to make a difference and Earnin gives me that opportunity!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

From top down employees want to make a difference in helping people. I came to the company because I love their mission and still believe in it. I know it's hard when senior management leave as well as the layoffs a couple months ago but we are headed in the right direction with the right focus. In the past there was some craziness in the communication and product challenges with too many directions but since adding different leaders in both product and engineering, things are much better and more stable. The senior leaders really care about employees and they have communicated a lot during this time which has been super helpful! We hear about how the company is doing and what we still have left to do.

Cons

It took a while for the company to get to the point where they are focused, hopefully it will stick and we won't end up with too many projects that conflict with each other. The CEO needs to allow his team to do what he hired them to do. As I said it's getting much better and I think we are going to continue to grow and build more products that help people.

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EarnIn Response
5y
We appreciate the review. We are happy to hear that communication has improved and you feel good about the direction of the company. Feedback is always important as it helps us continually evolve and improve. We are also so glad to hear that you feel the senior leaders at the company care about employees - as they do! You and your colleagues are our most important asset. We continue to invite you to share your thoughts with us through our pulse surveys and direct feedback to leadership!
1.0
Jun 17, 2020

Believe the negative reviews and stay away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some of the kindest and smartest people I've ever worked with here. However, they were all individual contributors (non-management) and the majority of them were either "let go" or laid off in the many rounds of workforce contraction that Earnin has had. Um, I guess a dog friendly office is nice too?

Cons

Where do I start? This company is problematic, verging on toxic, in its very bones. To begin with, the senior leadership team has a few well-meaning individuals, but overall, is incredibly ineffective. They pull one another in different directions, contradict each other, and work desperately hard to please Ram - who himself lacks leadership skills and delivers contradictory orders, so it's nearly impossible to actually meet his expectations. He makes decisions based on "feelings" (aka uninformed, biased opinions that are not grounded in the data that employees work so hard to produce) and blames others around him when the results are inevitably poor. There is a sense of demoralized desperation here - many people on staff doubt whether the product will survive, or whether it's actually helping people as a true alternative to payday loans. Others just live in fear of randomly getting told, "We're going in a different direction," which is Earnin-speak for firing you without cause and offering minimal severance (think less than 1 month). In the past, there have also been serious allegations of harassment, workplace bullying, hiring and promotion bias, and other terrible practices that would all make me say, "stay away" to anyone that was considering working here. There were mass layoffs not that long ago, and it seems that employees were never able to recover their morale after that - the company has remained directionless and desperate to stay relevant in a crowded market where there are tons of options for consumers. I'd also say there's a huge problem with hypocrisy. The product is touted as being transparent, beneficial to users, etc., but the company hides key pieces of information from customers and leaves them in the dark when it comes to understanding their credit maxes and such. And Earnin definitely extends NO transparency to its employees, so we have no idea why people get fired, how well the company is doing, etc. Before the mass layoffs, the company was even telling employees a few days in advance that business was strong, the company was doing well, etc., when that was clearly not true. In general, you just won't get an honest answer out of Earnin leadership and management, and that lack of ethics extends all the way through the product itself. If you speak up or try to change things, expect to have a target on your back, especially if you end up contradicting Ram or anyone in leadership who has his favor. Stay away, stay away, stay away.

avatar
EarnIn Response
5y
We appreciate you taking the time to provide us your feedback and we are sorry to hear that you feel this way. We hope the people that you’ve had great experiences with at Earnin off-set some of the negative experiences that you’ve had. We wish you the very best in your future endeavors.
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Glassdoor has 172 EarnIn reviews submitted anonymously by EarnIn employees. Read employee reviews and ratings on Glassdoor to decide if EarnIn is right for you.