Ellucian reviews

3.8

69% would recommend to a friend

(1,396 total reviews)
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Laura Ipsen

76% approve of CEO

62% positive business outlook

Ellucian has an employee rating of 3.8 out of 5 stars, based on 1,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Oct 24, 2014

Stagnant Company

Recommend
CEO approval
Business Outlook

Pros

Very laid back company. In my role I was allowed to work remote full time, pretty much set my own hours, and manage myself. I only met with my actual manager about once a month. This is what I wanted when I left my last job - to be my own project manager, and I got it. I was trusted to take on a very unique role in the company and the type of work I got to do in this role was very interesting and challenging. I learned many new technologies that I had not worked with in the past. I was a go-to person for a large organization in the company and felt like my contribution was really valuable and important. If you want a laid back company that is just satisfactory in most areas, then by all means work here. Personally I had to move on. Maybe I'm just hard to please, but I deliver great things and demand greatness in return from my employer!

Cons

Despite being a very valuable superstar employee, I received very mediocre salary increases and no bonuses for my role because it's non-billable. There wasn't really a way for me to advance out of the role I was in, either. The salary increases suck because the company isn't doing very well (I'm told they were better a few years ago). Utilization for billable employees was low across the board in my department - which I blame on management. Either downsize the department or otherwise do something to bring utilization up across the board, but don't expect everyone to tolerate mediocre pay increases, especially your superstar employees who have no control over utilization percentages. Ellucian is the product of a recent merger between Datatel and Sungard Higher Education, and in many ways there is an internal rivalry between the two which is counter-productive. Management is trying to change this but petty feuding between team members from different sides of the merger still abounds. Working from home and only talking to your manager once per month might sound nice, but I got sick of the lack of social interaction. In my previous company there was a good mix of remote work, client site engagements, and working out of the office, and there was a great camaraderie that I really miss. Because I was remote, and because everyone else was remote, it was really not possible to build many lasting relationships with coworkers. Even when I went into the office on occasion it was a ghost town. Finally, I just couldn't really get excited about the company's product offerings. Maybe some people care, but I find 40 year old archaic database software that runs most American universities to be quite boring. As a whole the company isn't really doing much that is innovative and bleeding edge. They've consolidated a de facto monopoly on this industry through mergers and acquisitions and now seem to be focused more on maintaining rather than finding new ways to expand and grow the business. Part of this is because their clients - universities - are averse to change, so Ellucian does not change, but this can only go on for so long.

3.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Co-workers generally committed to doing good work. Industry leader, industry leading conference (if you get to participate). Many positions remote eligible. Decent benefits but not industry leading by a longshot. Good compensation and time off benefits. New CEO might be a Pro, time will tell if it moves to the CON column.

Cons

Company divisions exist in several silos that are nearly impossible to cross when needed. Professional services utilization targets are very high, resources are overbooked as the norm. Little opportunity for movement once inside the company. Company seems to like change for the sake of change, nothing over the last 5-8 years has resulted in any significant growth. Mid and High level management is in duck and cover mode most of the time as a result, so little if any of the vision du jour gets implemented.

1.0
Oct 13, 2014
Recommend
CEO approval
Business Outlook

Pros

- Great non-management co-workers. - Ability to work from home.

Cons

- Completely incompetent management (all levels). - Extremely unethical and untrustworthy management (all levels). - Employees are vastly underappreciated. - There is no commitment from the company or management to it's employees. - HR involvement/intervention in managerial abuses is completely useles. - Workplace environment that includes frequent gossip. This includes managers gossiping about employees with other managers as well as to other employees. - Frequently hostile work environment. - NO training.

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Glassdoor has 1,647 Ellucian reviews submitted anonymously by Ellucian employees. Read employee reviews and ratings on Glassdoor to decide if Ellucian is right for you.