Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 57 reviews)); "The staff is great and communicate well." ((in 44 reviews)); "Met some great people and enjoyed the work." ((in 43 reviews)); "Great coworkers and discounts on rooms." ((in 31 reviews)); "Fun work environment" ((in 13 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 91 reviews)); "Low pay and dealing with angry guests." ((in 86 reviews)); "Long hours and very fast paced environment" ((in 29 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 23 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 19 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 20, 2022

Working for Hilton

Catering

Recommend

CEO approval

Business Outlook

Pros

The people I work with and the events that we get to work.

Cons

I can’t say that there are any down sides!

4.0

Apr 18, 2022

Hotel life

Front desk supervisor

Recommend

CEO approval

Business Outlook

Pros

Team is fun to work with. Management tries to cater to employees as best as possible.

Cons

Schedule comes out weekly and hours vary a lot making it hard to plan ahead and have a set routine. Franchise budget limitations compromised service quality and makes customers interactions stressful.

4.0

Apr 8, 2022

Not sure what to say...

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

pay is highest In area

Cons

Egotistical supervisor in some departments

Viewing 352 - 354 of 1,198 Reviews

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Jobs at Embassy Suites

Van Driver / Housekeeping person