Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"They have Great benefit program" ((in 64 reviews)); "Met some great people and enjoyed the work." ((in 44 reviews)); "The staff is great and communicate well." ((in 41 reviews)); "Coworkers were nice and all got along for the most part." ((in 33 reviews)); "Fun work environment" ((in 14 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 94 reviews)); "Low pay and dealing with angry guests." ((in 84 reviews)); "Long hours and very fast paced environment" ((in 31 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 23 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 20 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

1.0

Aug 14, 2022

Only needed during high volume month

Restaurant supervisor

Recommend

CEO approval

Business Outlook

Pros

Benefits of discounted rooms is the best

Cons

Promised opportunity to make money in tips that didn’t happen much. Not able to make any management decisions for restaurant. Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”

2.0

Aug 8, 2022

Careful, Embassy owned by Hilton houses junkies with juveniles

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good coworkers , anybody who can put up with the ruthless treatment is a good worker ;

Cons

Hilton has started housing junkies with juveniles- programs in which Hilton hotels accept large upfront payments to house dozens of junkies with their juveniles (children) side by side with unsuspecting guests paying upwards 100$ or more a night, the reason ? HUGE bonus payouts to just the top managers pockets.

3.0

Aug 2, 2022

Meh

Prep/line cook

Recommend

CEO approval

Business Outlook

Pros

Cool co-workers, awesome building, decent benefits.

Cons

Nepotism when it comes to promotions and raises.

Viewing 355 - 357 of 1,198 Reviews

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Jobs at Embassy Suites

Van Driver / Housekeeping person

Embassy Suites

Embassy Suites reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Only needed during high volume month

Careful, Embassy owned by Hilton houses junkies with juveniles

Meh

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Jobs at Embassy Suites