Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 65 reviews)); "Met some great people and enjoyed the work." ((in 44 reviews)); "The staff is great and communicate well." ((in 43 reviews)); "Great coworkers and discounts on rooms." ((in 33 reviews)); "Fun work environment" ((in 16 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 98 reviews)); "Low pay and dealing with angry guests." ((in 86 reviews)); "long hours and very over" ((in 33 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 23 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 19 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Oct 26, 2021

Friendly staff but can be overwhelming

Breakfast attendant

Recommend

CEO approval

Business Outlook

Pros

The staff I worked with was incredible and we all looked out for one another. Pay was alright, good benefits for part timers as well as full time.

Cons

Holidays and weekends would get so busy that we could barely keep up with making sure everything was stocked.

5.0

Oct 24, 2021

Steady

Valet supervisor

Recommend

CEO approval

Business Outlook

Pros

Busy, Great Work Environment, Great Ownership Group

Cons

Busy, Cold working outside in Winter

3.0

Oct 22, 2021

Decent job college job but moving up is all favoritism

Host/busser

Recommend

CEO approval

Business Outlook

Pros

Flexibility with school Tips Experience talking in a professional setting

Cons

The faster you work the more responsibility they want to give you with same pay Moving up is impossible unless you are friends with supervisor or manager

Viewing 424 - 426 of 1,198 Reviews

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Jobs at Embassy Suites

Hotel Front Desk Agent

Hotel Front Desk Associate

Embassy Suites

Embassy Suites reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Friendly staff but can be overwhelming

Steady

Decent job college job but moving up is all favoritism

Top companies for "Compensation and Benefits" near you

Jobs at Embassy Suites