Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 65 reviews)); "Met some great people and enjoyed the work." ((in 44 reviews)); "The staff is great and communicate well." ((in 43 reviews)); "Great coworkers and discounts on rooms." ((in 33 reviews)); "Fun work environment" ((in 16 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 98 reviews)); "Low pay and dealing with angry guests." ((in 86 reviews)); "long hours and very over" ((in 33 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 23 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 19 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,199 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,199 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Sep 22, 2021

Good place to work.

Senior sales manager

Recommend

CEO approval

Business Outlook

Pros

Coworkers were a joy to work with as well as our regional team.

Cons

I was devastated to lose my job because of COVID. If it had not happened, I would have still worked for the company.

1.0

Sep 17, 2021

Don't work here

Licensed massage therapist

Recommend

CEO approval

Business Outlook

Pros

I haven't got anything good to say.

Cons

Pay below average for LMT. I didn't get paid and HR lady lunged at me and my child and tried to call cops I asked her to so I could report her not paying me. When I tried to report to manager made me leave. Also had me doing alot of work without pay. Such as coming in for training and HR paperwork. Staff doesn't get along and argues which is why I quit in the 1st place.

3.0

Sep 14, 2021

fast paced job

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

was given a raised based on experience.

Cons

was let go due to pandemic

Viewing 442 - 444 of 1,199 Reviews

Top companies for "Compensation and Benefits" near you

The Leading Hotels of the World

3.6★Compensation & Benefits

Vallnord Ski Resort

4.0★Compensation & Benefits

Jobs at Embassy Suites

Portland Embassy Suites- Front Desk Positions

Portland Embassy Suites- F&B Positions

Portland, ME

View job

Embassy Suites

Embassy Suites reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to work.

Don't work here

fast paced job

Top companies for "Compensation and Benefits" near you

Jobs at Embassy Suites