Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 68 reviews)); "The staff is great and communicate well." ((in 47 reviews)); "Met some great people and enjoyed the work." ((in 38 reviews)); "Coworkers were nice and all got along for the most part." ((in 31 reviews)); "Fun work environment" ((in 17 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 96 reviews)); "Low pay and dealing with angry guests." ((in 91 reviews)); "long hours and very over" ((in 33 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 21 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 20 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,199 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,199 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Oct 12, 2021

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can't go wrong working for a Hilton property. A+ training, highly respectable managers, just an awesome place to work overall.

Cons

I would honestly go back!

3.0

Oct 11, 2021

Server

Restaurant staff

Recommend

CEO approval

Business Outlook

Pros

Employee cafeteria provided complimentary meals

Cons

Turnover was always an issue

2.0

Oct 6, 2021

Okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Local staff is okay. Most were let go because of Covid

Cons

Their management company Aimbridge Hospitality is horrible!

Viewing 478 - 480 of 1,199 Reviews

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Jobs at Embassy Suites

Hotel Front Desk Agent

Hotel Front Desk Associate

Hotel Front Desk Agent