Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 66 reviews)); "Banquet staff were all kind people and great to work with." ((in 47 reviews)); "Met some great people and enjoyed the work." ((in 45 reviews)); "Great coworkers and discounts on rooms." ((in 35 reviews)); "Fun work environment" ((in 14 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 97 reviews)); "Low pay and dealing with angry guests." ((in 84 reviews)); "very busy and long hours" ((in 33 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 23 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 19 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,199 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Jul 22, 2019

Very great experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is always opportunity for advancement

Cons

Hotel hours are 24/7 even holidays

4.0

Jul 22, 2019

Hospitality

Director of sales

Recommend

CEO approval

Business Outlook

Pros

One of the very best hospitality companies available. Management sincerely cares about service and guest satisfaction. They also show concern for employees

Cons

Restaurant is not managed by hotel management

3.0

Jul 17, 2019

Ok place to work to transition somewhere else

Front desk supervisor

Recommend

CEO approval

Business Outlook

Pros

great discounts on hotels in this chain . variety of in house career opportunities. Senior level management tries to support you as best they can

Cons

unfriendly team members , hectic hours of work , added work load with no extra pay

Viewing 670 - 672 of 1,199 Reviews

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Jobs at Embassy Suites

Hotel Front Desk Agent

Overnight Hotel Shuttle Driver

Hotel Front Desk Associate