Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Great benefit package and discounts." ((in 64 reviews)); "The staff is great and communicate well." ((in 48 reviews)); "Met some great people and enjoyed the work." ((in 45 reviews)); "Coworkers were nice and all got along for the most part." ((in 32 reviews)); "Fun work environment" ((in 14 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 98 reviews)); "Low pay and dealing with angry guests." ((in 86 reviews)); "very busy and long hours" ((in 32 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 22 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 19 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,198 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

4.0

May 30, 2018

Front Desk Agent

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Good pay, great atmosphere, great team!

Cons

Far from home, some parts of the hotel need attention

1.0

May 29, 2018

Not a place I would recommend

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Coworkers are awesome . Enjoyed The guest .

Cons

Management very disrespectful .HR unprofessional .and disrespectful !!

1.0

May 28, 2018

Server

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits and nothing else. Here are my five words.

Cons

This place is a joke. Beyond the fact they can’t run a food and beverage department, they treat those that do as the lower class. On top of that, management treats the great ones bad, and the bad ones worse. Do not work here.

Viewing 748 - 750 of 1,198 Reviews

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Jobs at Embassy Suites

Hotel Front Desk Agent

Overnight Hotel Shuttle Driver

Hotel Front Desk Associate