Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 66 reviews)); "The staff is great and communicate well." ((in 44 reviews)); "Met some great people and enjoyed the work." ((in 42 reviews)); "Great coworkers and discounts on rooms." ((in 30 reviews)); "Fun work environment" ((in 15 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 93 reviews)); "Low pay and dealing with angry guests." ((in 85 reviews)); "long hours and very over" ((in 32 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 21 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 18 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Mar 1, 2018

One of the Best Companies to work for

In room dining server

Recommend

CEO approval

Business Outlook

Pros

· Team Member Travel Program · Corporate Discounts · Paid Time Off (P/T & F/T) · 401 (k) Savings Plan( P/T & F/T) · Health Benefits (F/T)

Cons

I haven't found any. What I'm 100% positive is that this is a great company to develop your career.

4.0

Feb 28, 2018

Solid on site team, but beware of corporate America

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Constantly busy hotel makes finding business leads easy, as many come to you. Good work environment, and the GM runs a fair ship.

Cons

Management team cares only about making $$$. They do not care about the happiness of the team. All they see is dollar signs so if you mess with their income, expect to lose your job.

2.0

Feb 15, 2018

Laundry Attendant/Housekeeping

Laund

Recommend

CEO approval

Business Outlook

Pros

Lots of hours, fast paced work, friendly co-workers

Cons

terrible management, if you don't kiss the managments butt then you loose hours, if you ask for any time off your hours get cut, if you get sick your hours get cut, if you dont volunteer for extra hours when they need someone then they will cut your hours, if you take to long cleaning suites then they cut your hours. Its just a lot of stuff to get hours cut and its a very, very, very, high stress job.

Viewing 766 - 768 of 1,198 Reviews

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Jobs at Embassy Suites

Hotel Front Desk Agent

Overnight Hotel Shuttle Driver

Hotel Front Desk Associate

Embassy Suites

Embassy Suites reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

One of the Best Companies to work for

Solid on site team, but beware of corporate America

Laundry Attendant/Housekeeping

Top companies for "Compensation and Benefits" near you

Jobs at Embassy Suites