Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

51% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (36) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"They have Great benefit program" ((in 74 reviews)); "The staff is great and communicate well." ((in 44 reviews)); "Met some great people and enjoyed the work." ((in 43 reviews)); "Great coworkers and discounts on rooms." ((in 30 reviews)); "Many hours available with flexible schedules" ((in 15 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 100 reviews)); "Low pay and dealing with angry guests." ((in 88 reviews)); "Long hours and very fast paced environment" ((in 31 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 23 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 18 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

Compare reviews

3.3

51% would recommend to a friend

(1,197 total reviews)

Christopher Nassetta

73% approve of CEO

48% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Aug 21, 2015

If you like the idea of being anally raped without lube, apply at Embassy Suites!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They will pay you on time. Eventually, you get to go home.

Cons

Deposit of Soul required upon completing New Hire paperwork

3.0

Nov 13, 2014

Its OK could be better benifits

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Because I need the job

Cons

The people not good with communication

4.0

Jul 28, 2011

Great opportunities for advancement if you're willing to put in the hard work

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

Great infrastructure and training program as a part of the Hilton family. Management seem to be out for the best interest of their employees. Lots of room to move around/advance once you're hired on. Great benefits and incentives (for front desk employees at least)

Cons

High-stress job dealing with sometimes angry/rude guests. Lots of responsibilities placed on an employee that is only payed about $9/hr.

Viewing 7 - 9 of 1,197 Reviews

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Jobs at Embassy Suites