Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Great benefit package and discounts." ((in 72 reviews)); "The staff is great and communicate well." ((in 46 reviews)); "Met some great people and enjoyed the work." ((in 39 reviews)); "Great coworkers and discounts on rooms." ((in 31 reviews)); "Fun work environment" ((in 14 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 97 reviews)); "Low pay and dealing with angry guests." ((in 90 reviews)); "very busy and long hours" ((in 31 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 22 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 18 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,199 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.0

Culture & values

3.0

Compensation and benefits

2.8

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Dec 16, 2016

Not too bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Was nice place to work, but the management still have to improve their skills

Cons

there are no benefits offered

5.0

Dec 15, 2016

great company to work for

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Room to move up, great management

Cons

Customer service is rough sometimes, but it works out

3.0

Dec 6, 2016

Embassy Suites

Bartender

Recommend

CEO approval

Business Outlook

Pros

Good place to work with lots of money to be made. Their Hilton owned hotels operate considerably more professionally.

Cons

Will possibly be subjects to various forms of illegal harassment if the hotel is privately managed. Going through something like that is never worth the money.

Viewing 913 - 915 of 1,199 Reviews

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Jobs at Embassy Suites

Front Desk Clerk -Embassy Suites Pittsburgh

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Maintenance Technician