Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

54% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 66 reviews)); "The staff is great and communicate well." ((in 42 reviews)); "Met some great people and enjoyed the work." ((in 41 reviews)); "Coworkers were nice and all got along for the most part." ((in 30 reviews)); "Many hours available with flexible schedules" ((in 15 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 96 reviews)); "Low pay and dealing with angry guests." ((in 88 reviews)); "long hours and very over" ((in 33 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 24 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 20 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

54% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

76% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 12, 2016

Night Auditor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They put the employee first and made sure the first three days were very smooth. Customer satisfaction is a must

Cons

I can not find anything

3.0

May 3, 2016

It's probably the management company.

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Hilton discounts are great, and improving You're automatically enrolled in the loyalty program which you'll find is the only thing they care about

Cons

The upper management is horrible constantly cutting hours Diamond Members walk all over the management and their okay with that My property took away incentives to upgrade people and to sell all our rooms so.. whatever

1.0

May 2, 2016

Breakfast busser Not a busser(ssf)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The management is nice, and supervisor is willing to teach you. Good medical benefits and PTOS. Easy to park outside the hotel

Cons

very low pay rate, just $11.50 and most important thing is that you will not be tipped by all the customers because their breakfast is complementary!! I would say this is not a busser job is a an attendant.

Viewing 931 - 933 of 1,198 Reviews

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Jobs at Embassy Suites

Morning Dishwasher 7am-1pm

Van Driver / Housekeeping person