Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Embassy Suites?

54% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 64 reviews)); "The staff is great and communicate well." ((in 45 reviews)); "Met some great people and enjoyed the work." ((in 42 reviews)); "Coworkers were nice and all got along for the most part." ((in 34 reviews)); "Free food once a month" ((in 15 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 98 reviews)); "Low pay and dealing with angry guests." ((in 82 reviews)); "Long hours and very fast paced environment" ((in 30 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 22 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 19 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

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Embassy Suites

Part of Hilton

Embassy Suites reviews

3.3

54% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

76% approve of CEO

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Career opportunities

3.1

Compensation and benefits

2.9

Senior management

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 9, 2016

Nice People to Work with

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

It is a fast paced work environment and the people there are willing to help if you ask. Promote from within.

Cons

Not sure if they are still there but some supervisors should be let go.

3.0

Feb 8, 2016

It's OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very fun team to work with. Generous employee discount and free meals during shifts.

Cons

Sports weekends are a nightmare.

3.0

Feb 7, 2016

Banquet Captain

Banquet supervisor

Recommend

CEO approval

Business Outlook

Pros

I have had the opportunity to meet lots of great people and it has helped open doors for me. The travel is benefit is a plus. I've learn a lot working here and grateful for everything they have done for me.

Cons

Could impove travel benefit. Allow employees to receive discount on other item in hotel such as dinning. They could improve the use of technology throughout the hotel.

Viewing 961 - 963 of 1,198 Reviews

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Jobs at Embassy Suites

Overnight Hotel Shuttle Driver