Does Embassy Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Embassy Suites employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Embassy Suites. This rating has been stable over the past 12 months.

How satisfied are employees working at Embassy Suites?

50% of Embassy Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Embassy Suites 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Embassy Suites?

Front Desk Agent (92) , Bartender (37) , Front Desk Receptionist (34) , Banquet Server (33) , Night Auditor (31) , Housekeeper (26) , Guest Service Agent (23) , Sales Manager (23) , Server (23) , Guest Service Representative (18) , Front Desk (17) , Server/Bartender (12) , Night Auditor/Front Desk Agent (10) , Sales Coordinator (10) , Catering Sales Manager (9)

What are the pros of working at Embassy Suites according to real employee reviews?

"Good benefits and other perks" ((in 66 reviews)); "The staff is great and communicate well." ((in 42 reviews)); "Met some great people and enjoyed the work." ((in 42 reviews)); "Great coworkers and discounts on rooms." ((in 30 reviews)); "Fun work environment" ((in 15 reviews))

What are the cons of working at Embassy Suites according to real employee reviews?

"The management was poor and biased" ((in 96 reviews)); "Low pay and dealing with angry guests." ((in 88 reviews)); "Long hours and very fast paced environment" ((in 30 reviews)); "If you don't have good manager's prepare to throw away all the awesome perks because It's not worth it." ((in 24 reviews)); "Upper management wanted complete control and was pretty terrible to staff if you were not in their “click”" ((in 20 reviews))

What are employees saying about Embassy Suites layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Embassy Suites layoffs and their outlook for job security at Embassy Suites in 2026.

Embassy Suites reviews

3.3

50% would recommend to a friend

(1,198 total reviews)

Christopher Nassetta

66% approve of CEO

47% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Feb 14, 2016

Pretty decent work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great co workers, and management all the way up knew everyones name. It was a very friendly place.

Cons

not very much room for advancement unless you were willing to relocate.

3.0

Feb 10, 2016

Catering Sales Manager

Catering sales manager

Recommend

CEO approval

Business Outlook

Pros

John Q. Hammons hotel company managed but 2015 new owner and management. Was a good family atmosphere and great hours.

Cons

Benefits are weak. Pay is weak for the market.

3.0

Feb 9, 2016

Nice People to Work with

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

It is a fast paced work environment and the people there are willing to help if you ask. Promote from within.

Cons

Not sure if they are still there but some supervisors should be let go.

Viewing 985 - 987 of 1,198 Reviews

Top companies for "Compensation and Benefits" near you

Vallnord Ski Resort

4.0★Compensation & Benefits

Jobs at Embassy Suites

Hotel Front Desk Agent

Overnight Hotel Shuttle Driver

Embassy Suites

Embassy Suites reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Pretty decent work environment

Catering Sales Manager

Nice People to Work with

Top companies for "Compensation and Benefits" near you

Jobs at Embassy Suites